據路透社28日報道,近期,美國聯邦快遞在未說明的情況下,将華為的包裹轉移到美國。
根據華為提供的物流單信息,華為5月19日、20日從日本東京分别寄至中國的兩個包裹于23日被轉運至聯邦快遞美國總部;5月17日從越南河内寄至中國香港和新加坡的兩個包裹被聯邦快遞兩地的轉運站扣押,運貨狀态顯示“出現異常”。
華為表示,由于這起事件,将重新審視與聯邦快遞的合作關系。此外,華為已向中國郵政監管部門提出正式投訴。
Chinese telecoms equipment maker Huawei earlier claimed that the U.S. package delivery company diverted two parcels destined for Huawei addresses in Asia to the United States and attempted to reroute two others, Reuters reported.
According to the images of FedEx tracking records provided by Huawei, FedEx diverted two packages sent from Japan and addressed to Huawei in China to the United States, and attempted to divert two more packages sent from Vietnam to Huawei offices elsewhere in Asia, all without authorization.
Huawei said the four packages only contained documents and “no technology." It also stated that the company would review the logistics and document delivery support requirements as a direct result of these incidents. Meanwhile, the company has had already filed a complaint with China's postal regulator.
聯邦快遞“先否認”後“道歉”
5月23日,聯邦快遞中國公司官方微博曾經發帖否認轉運事件,稱“有關近期社交媒體平台流傳聯邦快遞将客戶貨件沒收,并轉運至美國檢查的消息與事實嚴重不符”。
然而5月28日,聯邦快遞又在微博發表道歉聲明稱,承認“誤運”錯誤,但“沒有任何外部方面要求聯邦快遞轉運這些貨件”。
The FedEx Corp. on Tuesday apologized on its official Weibo account for mishandling Huawei's packages. The FedEx said that there was no "external pressure" demanding transshipment.
"We value all our customers who hand more than 15 million packages to us per day. We apologize for the erroneous shipment," said FedEx in its Weibo account. "Those mishandled packages are on the way to the sender."
However, many netizens found that the package delivery company issued a statement on last Thursday, where the company had denied the "rumor" circulating on social media sites that it "diverted customers' packages to the United States."
評論區大型“翻車現場”
然而聯邦快遞的緻歉聲明,微博網友們并不買賬。
網友普遍質疑:從“1500萬個包裹中挑選出來4個華為的包裹轉運失誤,這樣的‘失誤率’未免太過精準。”
不僅僅是中國網友,這回連美國網友都看不下去了。
在推特上,美國網友們紛紛表示聯邦快遞不僅違背了商業道德,更是在“自掘墳墓”,發生這樣低概率的“誤送事件”隻會讓客戶産生不信任感,“拉黑”聯邦快遞。
FedEx's apologies triggered backlash among both Chinese and American netizens.
Many Chinese netizens questioned FedEx's explanation on the "mishandling error," saying "how errors only happened to Huawei's four packages among 15 million packages." Americans tweeted that "FedEx breaks the business rules" and "is digging his own tomb by losing credibility among customers".
其實最近在一些國外社交網站和論壇上,類似的“翻車”評論已經越來越多了。
比如在YouTube 上一則“新加坡出現低價抛售華為手機潮”的視頻下面,不少華為的海外用戶都表示“如果價格真的這麼低,要考慮再多入手幾部了,比如新款P30”
在Russia Today一則有關美國“華為禁令”的報道下面,有網友留言 “美國對于華為的圍追堵截,實際上将會激勵華為自主創新,開發出新的系統。危險總是和機遇并存”
這出“處處掣肘”的劇情發展到現在,或許最應景的一句話就是
"What doesn't kill you makes you stronger."
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